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Adrian James Acoustics
Summary
How Adrian James Acoustics leveraged CMap to fortify financial analytics and boost operational efficiency
Situation
Adrian James Acoustics is a fully independent acoustics consultancy that provides expertise ranging from the acoustic design of arts and educational buildings to environmental noise assessments.
The leadership at Adrian James Acoustics spent many years operating the business by relying on data and reports pulled from an array of spreadsheets. This way of storing and retrieving data turned out to be problematic. Only one person could work in the system at a time, and the system required regular maintenance and lacked the necessary flexibility.
“I built the system we used to monitor and manage as many aspects of the business as possible,” said Andy Thompson, Operations Manager. “The handmade solution took us from one level to the next, but eventually, it couldn’t go any further. The system reached the limits of what it could do for us. It was time for a better solution that ran on a true database.”
One day, Andy received an email from CMap. Just as he was about to delete it, he decided instead to look into what the platform could do for him. He was pleasantly surprised by what he discovered.
Solution
CMap is a tool that helps consultancies win more work and deliver it more profitably. The software eliminates the need to rely on spreadsheets and multiple systems that don’t work well together. By using CMap, firms have all the data and functionality they need in an accessible, unified system.
“The implementation went smoothly, and we quickly found out that CMap was easy to use,” said Andy. “That was extremely important to me. I wanted something powerful, but not overly complicated. We simply needed to be able to do things like log inquiries, manage projects, track budgets, and maintain current information about our clients.”
The CMap team helped Andy connect and streamline processes that were once disjointed and troublesome. Activities such as invoicing became a simple process once all of the project and client data was stored in a centralized location.
“By using CMap, we stopped lots of important things from falling through the cracks,” said Andy. “Managing the business has become much easier.”
Results
Saved Time: “CMap saves us quite a bit of time,” said Andy. “Now that I’m not maintaining an old system of spreadsheets and constantly fixing problems, I am operating more efficiently.”
Enhanced Analytics Options: “CMap has given us the ability to analyze the business in ways we didn’t have before,” said Andy. “Particularly on the financial side, there is so much more data that we can use to understand what’s working and what’s not working. Then we can do something about it.”
Improved Management Capabilities: “With CMap, we can track projects and budgets much better than before,” said Andy. “We can easily see if a project is running over budget. Then, we have time to gain an understanding of why and correct it.”
“Those considering transitioning to a new solution should first consider what it is they’re seeking to achieve. Then try a CMap demo, and see how how it works for you.”
Andy Thompson, Operations Manager
All content in this case study has been approved by the client. The views and opinions expressed are the client's alone.
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