September 30, 2024
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What is a timesheets system, and why should businesses use them?

Ben Edwards

VP of Consulting & Partnerships

Meet Ben

Ben Edwards is the VP of Consulting & Partnerships at CMap, focusing on helping consulting firms in North America and EMEA use CMap to achieve a "single source of truth" across key metrics like future capacity, demand, revenue forecasting, projects, and resourcing. Ben also leads our monthly partner webinar series and is regular host of our monthly CMap consulting Live Demos.

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What is a timesheets system, and why should businesses use them?

Timesheets are essential tools to track employee time and manage project timelines. Whether used by small businesses or large corporations, timesheets help monitor how employees spend their time, providing insights into productivity, project progress, and financial efficiency.

What is a timesheet?

A timesheet is a document or software tool used to record the amount of time employees spend on specific tasks, projects, or activities. Historically, timesheets were paper-based, requiring employees to manually track attendance. However, with advances in technology, digital timesheet systems have become the norm, making it easier for businesses to capture time tracking data and use it to improve various aspects of operations.

Modern timesheets can be used via project management software or mobile apps, making it convenient for employees to log hours from anywhere, especially in today’s remote work environments. This ease of access encourages employees to track their time accurately, which in turn leads to better data for managers and business leaders.

How do businesses use timesheets?

Timesheets have many practical uses for businesses, extending far beyond simple time tracking. They provide a considerable amount of information that can be used across multiple departments, from project management to HR and finance.

1. Tracking employee work hours

At their most basic level, timesheet software can help businesses keep track of employee work hours. By logging start and end times for each workday or project, businesses can see exactly how employees are spending their time. This is particularly useful for companies with hourly workers or employees who work on a variety of projects throughout the day.

Timesheets can also help track overtime, paid time off (PTO), and time spent on non-billable tasks. Having a clear record of these hours ensures that employees are compensated fairly for their work and that payroll processes run smoothly.

2. Managing projects and deadlines

For businesses that manage multiple projects, timesheets are essential for keeping projects on track. By recording how much time is spent on each task within a project, managers can better allocate resources and adjust timelines as necessary.

For example, if a particular task is taking longer than expected, timesheet data will make this clear early on, allowing managers to reassign employees or adjust deadlines to prevent project delays. This proactive approach to project management ensures that projects stay on budget and are completed on time.

Timesheets also allow managers to identify which tasks or phases of a project are consuming the most time, helping them optimise workflows and improve efficiency in future projects.

3. Ensuring accurate billing

For businesses that bill clients based on hours worked—such as consulting firms, legal practices, and agencies—accurate timesheet data is crucial for creating accurate invoices. Timesheets allow employees to log time spent on specific client tasks, ensuring that clients are billed appropriately for the work completed.

Digital timesheet systems make this process even more efficient by integrating directly with invoicing software, allowing businesses to generate invoices automatically based on the time data recorded. This reduces the risk of human error and ensures transparency in billing, which can help strengthen client relationships.

4. Boosting employee accountability and productivity

By logging their hours, employees become more accountable for how they spend their time. This heightened awareness can encourage them to stay focused on tasks, avoid distractions, and use their time more productively. For employers, timesheets offer insight into employee performance, allowing them to assess who is meeting expectations and who may need additional support or guidance.

Timesheets also help businesses identify inefficiencies. For example, if a task is consistently taking longer than expected across several employees, it may indicate a process problem that needs to be addressed. Understanding how employees spend their time can lead to improved workflows, better time management, and increased overall productivity.

5. Managing remote and flexible work

In today's work environment, where remote and hybrid work models are becoming more common, timesheets are an essential tool for managing distributed teams. Digital timesheet systems offer the flexibility for employees to log their hours from any location, ensuring that time-tracking remains accurate regardless of whether employees are working from the office, home, or on the go.

Timesheet apps are especially useful for employees who may need to track time while travelling or working from client sites. With mobile access, employees can log their hours in real time, providing managers with up-to-date information on how work is progressing.

6. Improving financial and resource management

Timesheets provide valuable insights for finance and resource management. By tracking billable and non-billable hours, businesses can better understand where their resources are being allocated and identify areas for improvement. For example, if too much time is spent on non-billable work, adjustments can be made to focus more on revenue-generating activities.

In addition, timesheets provide a clear picture of labour costs. By analysing timesheet data, businesses can calculate how much time employees spend on specific projects, tasks, or clients, and assess whether the return on investment (ROI) is sufficient. This helps in making informed decisions about future projects and staffing needs.

7. Streamlining payroll and compliance

Accurate timesheets are essential for ensuring that payroll processes are efficient and error-free. Whether employees are paid hourly, receive overtime, or work flexible schedules, timesheet data ensures that payroll is calculated accurately and that employees are compensated for their work.

For businesses subject to labour laws or compliance regulations, timesheets also provide a record of employee hours that can be used for auditing purposes. Timesheets help businesses maintain transparency and compliance with local labour laws, reducing the risk of penalties or legal issues.

How to use timesheets effectively

To maximise the benefits of timesheets, businesses must adopt a systematic approach that ensures accuracy, consistency, and integration with other operational processes. The effectiveness of timesheet usage relies heavily on both the system selected and how employees engage with it on a day-to-day basis.

First, selecting the right timesheet system is crucial. A modern, digital platform offers significant advantages over traditional manual methods. Ideally, a timesheet system should be intuitive, user-friendly, and accessible across multiple devices.

Employees today work in diverse environments—whether in the office, remotely, or on the go—so having access to timesheets via mobile apps or web-based platforms ensures that employee time tracking software remains accurate, regardless of location. Integration with other essential business tools, such as project management or payroll software, further enhances the system’s utility.

This allows for automated data syncing, reducing the need for manual data entry and minimising the risk of errors. When timesheets feed directly into other business processes, managers and finance teams can rely on real-time, up-to-date information to make more informed decisions.

To ensure that timesheets deliver accurate insights, employees must log their time consistently and promptly. Encouraging staff to enter their hours daily or immediately after completing tasks is critical for capturing precise data.

When employees delay filling out timesheets, they are more likely to forget details or estimate their hours, leading to inaccuracies. Therefore, businesses should promote a culture of regular time logging and provide training to ensure employees understand both the technical aspects of using the system and the broader benefits it brings to the company.

Clear communication about how timesheets contribute to project management, billing accuracy, and even employee performance assessments can motivate team members to take the process seriously.

Regular monitoring of timesheet data by managers is another essential practice for optimising the system's effectiveness. By reviewing the logged hours, managers can identify patterns or discrepancies early on.

For example, if a project is taking more time than anticipated, or if certain tasks are consuming an unexpectedly high amount of resources, adjustments can be made before these issues become more significant problems. Managers should also use timesheet data to assess the overall productivity of their teams, ensuring resources are allocated efficiently and that workloads are balanced appropriately.

Incorporating a structured approach to timesheets ensures they become more than just a tracking tool—they become a valuable asset for improving productivity, helping businesses manage employee time, and driving better decision-making across the business.